Appointments

Configure Appointment Details

Contact us online 07:00am-6:30pm Monday-Friday

Contact your surgery online

Late For Your Appointment

Please attend your appointment on time. If you are late, you may not be seen.

If you miss appointments, you will be sent a letter informing you that you have missed multiple appointments. If you continue to miss appointments, you may be removed from the list. You would then need to register with a different GP surgery.

Private Medical Examinations

Medical examinations for special purposes such as fostering or adoption medicals, HGV or taxi assessments etc. will take longer than a routine appointment.

These examinations do not form part of NHS Services and you will be charged for any such examination. Please speak to the Patient Services Team to discuss the fees for these examinations.

Training Practice

Woodlands & Clerklands Partnership is a training practice and regularly host medical students, junior doctors in training, as well as student nurses and trainee physician associates. They always work under the supervision of our GPs.

General Questions

❓What is Rapid Health?

Rapid Health is an advanced appointment booking system approved for use in GP Practices by the NHS. Rapid Health as our new Patient Access System.

 

❓What is the opening hours of the booking system - Rapid Health?

The system is available Monday to Friday, 7:00 AM – 6:30 PM.

 

❓Why do I have to answer questions?

Patients will be asked to answer a few short questions before booking. This provides clinicians with relevant information beforehand, allowing more time for quality care during your appointment and helping us choose the right type of appointment and the right clinician for you.

 

❓Will I be able to book an appointment via Airmid or the NHS App?

No. Appointments can currently only be booked through our website or reception teams. However, patients can still access medical records, test results, and prescriptions via their preferred providers as before.
 
 
 
❓What should I do if I make a mistake on my form and end up with the wrong appointment, or if I want to change the date or time?
 

Page last reviewed: 05 October 2025
Page created: 30 May 2023