Carers Support

Tell us that you care

If you care for someone who could not cope without your support because of illness, frailty, disability, a mental health problem or an addiction, whether that's a family member, partner or friend, then you are a carer.

If that's you, please let us know by filling out this online form. As a carer, you are entitled to specific support, such as health check-ups and free flu vaccines, so we want to make sure we can support you.

Proxy Access

If you have access to the internet, you can request to have proxy online access for the person you care for, which means that you can book their appointments and request their medication online via a computer or smartphone.

If you and the person you care for are both registered at our practice, they can grant you access to their record using the Airmid app. Go to the 'Family' section of the app and tap the 'Give access' button to get started.

Otherwise, please come into the surgery with photo ID and ask to sign up. If the person you care for is able, they will also need to come along with photo ID so we can ensure they consent to you having this proxy access. If they are unable to come with you, please give us a call and a member of the Patient Services Team will be happy to talk through the options with you.

Consent to Share Information

If the person you care for is happy for you to discuss their medical records freely with their doctor, we can mark on their records that they have given you consent to share. This means that if you need to speak to GP staff on their behalf, staff will know that they are able to talk freely to you.

To make sure this is only done with a patient's full understanding and consent, we ask you and the person you care for to come into the surgery to request this, bringing photo ID if possible. We will ask you to fill in a form together, to make sure all parties are happy to continue.

If the person you care for is unable to come into the surgery, please give us a call and a member of the Patient Services Team will be happy to talk through the options with you.