Mental Health Crisis Lines
Anyone can call 111 and press option 2.
For Sussex, you can call 0800 0309 500.
For Surrey, you can call 0800 915 4644.
You can also call the Samaritans. They offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.
Call Samaritans on 116 123 free, 24 hours a day 365 days a year.
Staying Well Crawley
Staying Well services in Sussex offer support to people who are at risk of going into crisis.
If you’re struggling with your mental health and need support outside normal working hours, Staying Well Crawley, near County Oak, is here for you. Get help and advice from professionals in a safe, relaxed and friendly environment.
Open 5pm-11pm weekdays and 3pm-11pm weekends.
Redhill Safe Haven
Safe Havens provide out-of-hours help and support to people who are experiencing a mental health crisis or emotional distress and their carers.
The Safe Havens are open evenings, weekends and bank holidays. The Safe Havens are designed to provide adults with a safe alternative to A&E when in crisis.
Open 6pm-11pm, 365 days a year.
Local Support Services
West Sussex Pathfinder
Pathfinder provides a single point of access to mental health and wellbeing support, including advice, information and signposting to local support. Pathfinder links into the clinical service provided by nurses and occcupational therapists from Sussex Partnership NHS Foundation Trust.
East Surrey Community Connections
Community Connections is run by the Richmond Fellowship, making recovery a reality. They provide:
- Access to advice, information about community activities and support regarding wellbeing
- Formal and informal peer support to families, groups and individuals
- Individual support planning and Community Links service for individuals
- Access to Art Matters, our community art studio in Redhill
- Access to a range of short wellbeing and personal development courses in the community such as confidence building as well as IT training.
NHS Talking Therapies
NHS Talking Therapies help people aged 18+ with stress, worry and depression, as well as many different types of anxiety. They can help you to understand the difficulties you’re facing, and offer therapy either within their service or put you in touch with a different service if we don’t offer the help you need. They can help with:
- panic attacks and agoraphobia
- social anxiety
- health anxiety and more.
For young people
West Sussex Single Point of Access
The Single Point of Access is for anyone aged 4-17. Anyone can fill in this online form - including young people, their parents, teachers - and the Single Point of Access team will review it within 72 hours and direct you to the right service to help. This might include the Youth Emotional Support service, CAMHS, the Healthy Child Programme, and much much more. This single point of access makes it easier for young people to get to the help they need.
Mindworks Surrey is the new emotional wellbeing and mental health service for children and young people in Surrey. Their website has lots of resources for young people and those who support them. You can also call their Access & Advice line on 0300 222 5755 from 8am to 8pm, Monday to Friday and 9am to 12pm, Saturday.
As well as children, they support 16-25 year olds who are isolated or vulnerable, including those who need support moving from children's to adult services.
Be Okay: Youth Mental Health
Be Okay is a free mental health service for people aged 16 to 25 in Crawley and Mid Sussex. They provide support if you are worried about your mental health and need advice, have a mental health diagnosis and need help learning to cope, and more. They offer one-to-one support, groups and activities, support to move into work, volunteering or education, and support from peer mentors who have personal experience of living with mental health problems.
Sussex Recovery College offers educational courses about mental health and recovery which are designed to increase your knowledge and skills and promote self-management. This may help you take control and become an expert in your own wellbeing and recovery and get on with your life despite mental health challenges.
Whether you work with people with mental health challenges, use mental health services or care for someone who does, we know that learning more about self-management and recovery will enable you to make the most of your strengths, talents and resources and help you to achieve whatever it is you want in your life or work.
Recovery Colleges in Surrey and North East Hampshire are designed to support people in their recovery. They help people improve their health and wellbeing through courses on a range of mental and physical health conditions.
The colleges are a partnership involving voluntary, NHS and local authority organisations, and existing Recovery Colleges.
All courses are run by staff from the partnership organisations and are developed and delivered alongside our recovery coaches who all have lived experience of mental or physical illness, or are supporting someone with a mental or physical illness.
Providing a range of online educational courses and resources to people who might be struggling with mental health issues, families, friends, mental health workers and anyone else who might be interested.
You can complete online courses covering a variety of mental health and wellbeing topics. Create an account and complete the courses in your own time, at your own pace.
There are many services and support networks available for specific conditions.
- Bipolar UK provide peer support services to empower people affected by bipolar to live well.
- Borderline Support is a national user-led community interest company which promotes the use of lived experience and peer support to be there for anyone affected in any way by BPD, enabling them to live their lives to the fullest.
- OCD Action has been delivering frontline services for over 25 years which make a tangible and long-term difference to the lives of people with OCD, their families, carers and friends. OCD Action has a vision of a time when OCD is well understood and everyone gets the treatment and the support they need, when they need it.
- PTSD UK is the only charity in the UK dedicated to raising awareness of post-traumatic stress disorder – no matter the trauma that caused it.
A good place to look for information and support for specific conditions is the Mind website.