The practice has an aspirational Vision and some core Values that it works towards, reflects on when setting business objectives and delivers team training against.

Vision

Woodlands & Clerklands Partnership is committed to improving the health and wellbeing of our patients. We will do this through collaborative working and the creation of a learning environment. To this end we intend to deliver both a deliberate, planned and sustainable quality of patient-centred care to both our patient population and the wider locality.

Values

• To deliver good quality patient-centred care
  Good Access | Good Customer Service | Timely Service | Valued Patients Efficient Service |Patient Involvement | Indivualised Care | Informed Patients Improved Wellbeing |Continuity of Care
• To work as a collaborative team
  To ensure that the Patients/Nursing/Doctor and Administrative Teams work together to create patient-centred solutions
  
• To maintain a harmonious content workforce
  We should feel Valued | Supported | Confident | Trained | Involved | Empowered
  
• To create a culture of learning
  To listen to our patients, our staff, to continuously improve through learning
  
• To be a proactive and aspirational business
  To be aware of environmental influences to better enable a proactive and sustainable future
  
• To create a healthy work/life balance for all
  To value each other equally

The practice fully supports the NHS Constitution for England.