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Self-referral Services

There are many self-referral services available to you without contacting the GP.

General Health

At K2 Crawley they provide FREE NHS Checks for ages 40 - 74. You may self-refer to this service by calling 01293 585317 or emailing

The Weight Off Workshop (WOW) provides a free 12 weeks weight management course for ages over 16, and have a BMI over 25+.

If this is something that you are interested in, you may self-refer to them, by either calling 01293 585317, emailing, or popping into their office, based at K2 Crawley.

Please note if you do have any chronic conditions which you are on medications for, you may need to speak with our GP about the referral.

A downloadable referral form is also available (Form has to be signed by a Health Professional): WOW Referral Form (PDF, 660KB)

This service also available for Horley patients.

The YMCA Surrey provides a 10 weeks weight management course which includes free access to gym and fitness classes that can help you lose weight and keep it off for good. Please note the weight management course comes at a cost for non-members and YMCA premium members. Please contact 01737 779979 or email for more information on how to apply.

The NHS has produced a whole host of online content and apps to help you stay healthy, including the Couch to 5K app for absolute beginners at running and the NHS Weight Loss app, an easy-to-follow NHS 12 week diet and exercise plan. Check out all of these resources and more at

Elderly Health

Age UK provides all exercise classes and clubs for all elderly. The classes focus on gentle exercise to help regain their fitness at their own pace. Click here for more information.

Support for Carers

Are you aged 18+ and caring for a relative, partner, friend or neighbour who is ill, frail, disabled or has mental health or substance misuse problems?

Are you having difficulty with maintaining your own health and wellbeing in order to cope with the demands of your daily routine?

Maybe you don’t have time to visit your GP surgery for a general check up?

The Carers Health Team can visit you at home and check your general state of health and wellbeing. They can offer advice about how to keep healthy and manage any health issues you might have. They can offer personalised one-to-one advice and information, which could include:

  • Practical advice and training to help you in your caring role, such as safe moving and handling techniques and managing medication.
  • Information and advice on other services to help you in your caring role and lead a healthier lifestyle.
  • Advice and information to help you plan for the future and guide you through the complex health and social care system.
  • Referral for NHS health check/screening.

Call 01243 623521 or email to get in touch with them.

If you are a carer and you would like some support in assisting your caring role or provide funds, Carer Support West Sussex provides support groups, carers counselling, call back services and wellbeing support to support carers to have a good quality of life and able to look after their own health and wellbeing.

Click here to register.

If you are a carer and you would like some support in assisting your caring role or provide funds, Action For Carers provides support groups, carers counselling, call back services and wellbeing support to support carers to have a good quality of life and able to look after their own health and wellbeing.

Click here for referral if you are an adult carer.

Click hereif you are a young adult carer or click here if you are a young carer.

Support for Long Term Conditions

The Expert Patients Programme (EPP) is a free self-management course developed for people living with any long-term health condition, such as heart disease, diabetes, asthma, arthritis, multiple sclerosis, depression, back pain, chronic fatigue syndrome etc.

the course will explore:

  • How to manage common symptoms
  • Action planning and problem solving
  • Nutrition and Exercise
  • Communication skills
  • Relaxation techniques
  • Medication management
  • Better breathing
  • Dealing with difficult emotions

For more information, their contact number is 01403 227000 Ext 7547.

Impact’s Tailored Health Coaching service provides telephone support for people living with one or more long-term health conditions. The service supports people to increase their knowledge, skills and confidence in making changes that will have a benefit on their own healthcare and quality of life.

For more information, their contact number is 0330 222 6925, alternatively their email address is

Family and Children Services

The Crawley health visitors from the Healthy Child Programme (HCP) provides support and advice for parents with children under 5. Their contact number is 01273 666476.

Health Visitors in Horley are based in Children and Family Health - One Stop. Their contact number is 01883 340922.

Sure Start Children & Family Centre are your local children and family centre, where children can make friends and learn as they play.

Click here to find your closest Children & Family Centre in West Sussex.

Click here to find your closest Children & Family Centre in Surrey.

MSK Partnership

For patients with the age of 16 and over, You may now able to self-refer to Sussex MSK Partnership for services including:

  • Spine (including neck)
  • Shoulder
  • Elbow
  • Wrist/hand
  • Hip
  • Knee
  • Foot/ankle
  • Pelvic/bladder floor
  • Widespread pain

Please note that Rheumatology is not available in the self-referral service due to the complexity of the conditions, patients have to be referred by the GP.

It is advised by the MSK that patients are not encouraged to self-refer within the first 6 weeks of developing a new condition. This is because 86% of people get better within 6 weeks.

You may self-refer to this service by filling in the self-referral form and handing into Crawley Hospital. Before you start, please ensure that you have your NHS Number at hand. Please note that they will not be able to process your referral without it. Click here to find answers to some patient's frequently asked questions for the MSK, with some general information that will help you prepare for your appointment.

Click here for the MSK online self-referral.

Mental Health


Pathfinder West Sussex is a new initiative to streamline access to mental health support in West Sussex. The service offers to walk alongside people to help them access the right healthcare for them, this could be primary, secondary or third sector care. By providing a single point of contact the service hopes to help keep people well as they can signpost them quickly to where they need to be and prevent someone becoming more unwell as they try to navigate services without support.

Call: 01293 534782
Online Form: Pathfinder West Sussex Referral Form

Time to Talk

Time to Talk and Time to Talk Health are friendly and approachable services offering talking therapies to people who are struggling with:

  • Managing a long term condition (Time to Talk Health)
    • Type 1 or Type 2 Diabetes
    • A cardiac (heart) condition.
    • Chronic Obstructive Pulmonary (lung) Disease (COPD)
    • Irritable Bowel Syndrome (IBS)
    • Asthma
    • Musculoskeletal pain
  • Stress, Worry and General Anxiety
  • Depression
  • Panic Attacks and Agoraphobia
  • Phobias
  • Social Anxiety
  • Obsessive Compulsive Disorder (OCD)
  • Post Traumatic Stress Disorder
  • Health Anxiety
  • Post Natal Depression
  • Low Self Esteem or Low Confidence
  • Relationship difficulties
  • Bereavement and Reactions to Loss

Click here for self-referral to Time to Talk. Alternatively, you may contact them by calling 01293 843300. You can click here for more information about the service.

Mental Health Information and Support


For better mental health

Mind is a charity organisation that offers advice and support to empower anyone experiencing a mental health problem.

Mind's team provides information on a range of topics including: types of mental health problem, where to get help, medication and alternative treatments and advocacy. They will look for details of help and support in your own area.

Tel: 0300 123 3393 (Phone calls from UK landlines are charged at local rates. Charges from mobile telephones vary considerably)

Text: 86463


Information & support related to mental illness

CALM Helpline

Confidential emotional support for men

The Campaign Against Living Miserably offers confidential, anonymous and free support, information and signposting to men anywhere in the UK through their helpline.

Monday-Friday from 1pm-11pm every day, calls free from landlines and most mobiles.

Tel: 0800 58 58 58

Webchat (5pm - midnight)

SANE Mental Health Helpline

Meeting the challenge of mental illness

SANE's helpline is a national, 7 days a week, out-of-hours (6-11pm) telephone helpline for anyone coping with mental illness, including concerned relatives or friends.

Tel: 0845 767 8000

Depression Alliance

Support & info for people with depression


Prevention of young suicide, for under 35s

HOPELineUK is a national confidential support service for any young people (under 35) at risk of suicide, or anyone worried about a young person at risk of suicide.

The helpline is open 10am-10pm Monday-FridayWeekends 2pm-10pm, and Bank Holidays 2pm-5pm.

Tel: 0800 068 41 41 Calls are free from all providers and do not appear on bills.


SMS: 07786 209697 Texts are free from all providers and do not appear on bills.


Free, safe and anonymous online mental health and wellbeing support for young people in Surrey aged 10-18

Nightline UK

Emotional support for students in distress

London LGBT Switchboard

Support to LGBT communities in the UK

Free and confidential support & information to lesbian, gay, bisexual & transgendered communities throughout the UK.

Online Support and Info

IM Alive

IM chat crisis counselling with trained volunteers. Available to visitors from anywhere worldwide.

An Online Crisis Network. The first online network with 100% of its volunteers trained and certified in crisis intervention. Open 24 hours a day, 7 days a week.

Lived Experience Coping Tips for Suicidal Thoughts.

People's best ways to cope with suicidal thoughts, as shared with @unsuicide on Twitter and collected below. 140 characters (or less) of experiential knowledge


Supportive online community where you can be yourself.

Elefriends is a supportive online community where you can be yourself; a safe place to listen, share and be heard.

Big White Wall

A peer support network.

Big White Wall is a peer support network available that encourages you to be open about what is on your mind, to learn more about yourself and to work through what is troubling you. The service does cost to join, but is free in many areas.

Helps you to cope with suicidal thoughts.

Coping with suicidal thoughts.

Childline Online Chat

ChildLine's chat service for children and young people.

Contact ChildLine anytime - calls are free and confidential. Services include the helpline, online chat and Ask Sam.

0800 1111

Online chat: Chat with a ChildLine counsellor about anything that is worrying you in a 1-2-1 session - this works like instant messenger.

Visit the website

The Mix Online chat

The Mix's chat service for young people.

The Mix is the UK's free, confidential helpline service for young people under 25 who need help, but don't know where to turn. Open 365 days a year, for absolutely anything you're going through.

0808 808 4994

Web chat - between 1-11pm every day.

Reddit Suicide Watch

Moderated peer support forum.

Reddit Suicide Watch, a moderated peer support forum.

Depression Sanctuary

Moderated chat rooms and forums

A safe and supportive place to talk with other people for those going through depression or other mental illnesses.

MindOut Online Support

Daily, out of hours, online support service for LGBT people.

MindOut Online Support: daily, out of hours, online support service for LGBT people.

Online suicide prevention toolkit

Suicide prevention video for people with learning disabilities

Contains very practical guidance about thoughts of suicide and how to ask for help from trusted sources.

Read this first.

If you are thinking about suicide... read this first.

Live Through This

A collection of interviews with people who have survived a suicide attempt.

Live Through This: a collection of interviews with people who have survived a suicide attempt.


The Counselling Directory

Find a counsellor

Everyone has different reasons for wanting to end their lives and some people feel like they have no reason at all. If you are experiencing suicidal thoughts, then you should try to talk about them before making any decisions. Even if you think no-one wants to listen, the truth is - they do.


Find a Therapist Service

Your mental health is as important as your physical health. We will help find only the most highly qualified therapist in your area. Connect with the right therapist near you now.

Find a Therapist

A UK-based online platform that connects people with the right mental health therapist for their needs. People considering ending their lives or who have been affected by suicide can reach out to our professional therapists on the site.

YMCA DownsLink Group

The YMCA DownsLink Group launched a new online service:, that supports young people aged 13 - 25 with their wellbeing and mental health. e-wellbeing will be an accessible guide to the mental health services available to young people in Sussex and Surrey. The aim is for all young people to be able to access the right support and information around their emotional health and wellbeing, in the right place at a time that is right for them. By taking our short quiz by clicking on the website above, they can help direct you to the right information and services to help how you are feeling.

Young Minds

Young Minds is the UK's leading charity to help fighting for children and young people's mental health.

Domestic Abuse

Refuge 24 hour National Domestic Abuse Helpline: 0808 2000 247 and

The SafeLives website has COVID-19 advice and links to other sources of information:

The ManKind Initiative runs a confidential helpline for men suffering domestic abuse and violence, and friends and family seeking to help them: 0800 5999 247 Monday-Friday 9am-5pm and

Karma Nirvana supports victims of honour-based abuse: 01823 334244 and

If you need to call the police but it's unsafe to speak, use the 'Silent Solution': dial 999 and wait for instructions, then press 55 on your phone when prompted. The police will know this is an emergency, your call will be assessed and help will be arranged..

Sexual Health

The Sexual Health Clinic provides Walk-In service for Family Planning, Sexual Health and Contraception.

Click here to see different locations available and their opening times.

You may now able to order your sexual health self test kit online and you will be required to complete an online form on below links; please be aware that self-testing kits are NOT recommended if you have any symptoms of a sexually transmitted infection.

For Surrey residents only click here

For West Sussex residents only click here

Transgender and Non-binary Services

Transgender and Non-binary NHS Screening Programme offers screening programmes include:

  • breast screening
  • cervical screening
  • abdominal aortic aneurysm screening
  • bowel screening

A leaflet can also be downloaded here.

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