Woodlands & Clerklands Partnership

Partners

Salaried Doctors

Practice Staff

Practice Business Manager

Ms Sarah Parsons oversees the Strategic Business & Organisational Development of Woodlands/Clerklands Partnership.

Operations Manager

Mrs Denise Comper
Denise Comper oversees the day-to-day running of the practice across both of our sites.

Patient Services Manager

Mrs Carol Knight - Woodlands Surgery
Carol Knight oversees  Patient Services and leads our Patient Services Team at Woodlands surgery.

Patient Services Manager

Miss Jenny Valentine - Clerklands Surgery
Jenny Valentine oversees Patient Services and leads our Patient Services Team at Clerklands surgery.

Patient Services Team

Our Patient Services Team are an important link for our patients with the practice and are your initial point of contact for appointments and general enquiries. They can provide basic information on available services and results. The Patient Services Team make appointments with our GPs and nurses. They may ask you for a brief and basic explaination of your health issue, please do not be offended by this, as it is so that they can direct you to the correct Health Care Professional. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with requests for medical certificates, letters and forms,  as well as dealing with many other admin tasks to ensure communication regarding your healthcare is dealt with in a timely manner.

Practice Nurses

Claire Burge - Advanced Nurse Practitioner, PgCert, NMP, BSc, Dip He, RGN
Rebecca Martin (independent nurse prescriber) RGN
Tracey Whittle (independent nurse prescriber) RGN
Marie Jacques (practice nurse) RGN
Sally Humphrey Phlebotomist NVQ Level 3
Caroline Cleaver HCA NVQ Level 3
Katie Haworth HCA NVQ Level 2
Nicky Raymond HCA NVQ Level 2

Practice Clinical Pharmacist and Prescribing Advisor

Denise Alberg MRPharmS BPharm (Hons)

District Nurses

The Crawley Clinical Commissioning Group employs a team of district nurses who work for the surgery. For both Woodlands Surgery and Clerklands Surgery, telephone: 01293 228311.

Health Visitors

The Crawley CCG also employs a team of health visitors who work for the surgery. For Woodlands Surgery contact 01293 558604 and for Clerklands Surgery 01883 340922.

Carer Support Worker (Woodlands Surgery)

Support for carers is available at www.carerssupport.org.uk or by telephone on 0300 028 8888.

General Practitioner Registrar and Students

Training Practices in Kent, Surrey and Sussex

This practice has been accredited as being suitable for the training of those doctors intending to become general practitioners. This means that the practice and doctors have had to achieve a number of standards which have been assessed by the GP Deanery for Kent, Surrey and Sussex, acting on behalf of the national organisation (the Joint Committee for Postgraduate Training in General Practice).

These are some points for your information:-

1. Those doctors training to become GPs are called GP registrars. They are employed by one of the doctors here, who will be their trainer.
2. The GP registrar is a fully qualified doctor who is likely to have a lot of experience of hospital medicine.
   Sometimes other doctors are also trained and supported in the practice. If you are seeing one of these doctors you can expect to receive the quality of service you would from your own GP. If you have any concerns please mention this to a member of staff.
3. In order for the GP registrars to successfully complete their training they have to be assessed on their consulting skills. This is done by the appointed assessors viewing a video of each registrar's consultations. You may be asked for your permission to have your consultation recorded in this way. If you agree, you will need to give your written permission and sign a consent form available at the desk. If the doctor appears to be recording your consultation and you have not signed a consent form, then you should indicate this to him or her immediately. The recording will be used for educational purposes only. Further information about this process and its confidentiality aspects can be obtained from the reception staff.
4. To ensure that the practice continues to meet the standards for training in the KSS Deanery, it, and the doctors, will be subject to regular inspection visits (normally every three years). At this inspection another doctor will assess the quality of the patient records. Patient records may only be disclosed with written permission and patients will therefore be asked to sign a letter of authorisation to permit this. No records will be included in the inspection visit without the patient's prior written approval. Please ask any member of the reception staff for further information if you need such.